Hospitality scheduling

Make an impression your guests remember.

Schedule the people who look after your guests. From boutique hotels to resorts and event venues, Shift Amp tracks time on the clock, manages labor costs, connects teams across properties, and assigns the work, so your staff can take care of guests and you can take care of the business.

Try for free

Free for your whole team. No credit card required.

Scheduling

Build the schedule that earns five stars.

Schedule just the right amount of hands-on help, whatever your team size or structure, then save the week and reuse it.

  • Staff view shifts anywhere on mobile and get automatic reminders, so you do not have to send any
  • Staff swap and offer shifts, and you approve each change
  • Your whole team stays ahead of changes nobody saw coming
  • Reuse the schedule that already works

Labor costs

Become the favorite spot without overspending.

Labor is one of the largest expenses in a hospitality business. Minimize it while complying with local rest and break laws.

  • See time on the clock, and get warned when someone passes their weekly hours limit
  • Plan ahead of payroll instead of reacting to it
  • Compare labor cost to projected and actual revenue
  • Save the extra help for the times you really need it

Time clock

Accurate hours from every property.

Track exactly how long staff work, to the minute, and export approved hours for your payroll provider.

  • Staff clock in and out from their phones or a central kiosk
  • Location checks flag any clock-in from off site for your review
  • See who is on time, who is late, and who no-call no-shows
  • Keep time cards matched to the schedule and the budget

Communication

Every team, up to speed.

Keep the dialogue open to increase engagement and reduce staff turnover.

  • Send private and group messages
  • Create wiki pages for teams and topics
  • Post updates to a channel from your desktop or phone
  • Segment communication by location, group, or however else you need

Task management

Confident staff, guests taken care of.

You hired the best staff. Clear assignments let them show it.

  • Add tasks specific to any staff member or shift
  • Create a task from scratch and reuse recurring ones as templates
  • Sharpen your guest experience routines
  • Reduce confusion about who is doing what

Spend less time scheduling

More time on your guests.

The details that keep a multi-property operation accurate and compliant.

Every location from one place

Manage teams across locations from home, the office, or the road. Whether you run one property or a hundred, you can see who is working, where they are, and what they are doing, with clear scheduling and communication keeping everyone focused.

Real rest between shifts

Automated break reminders handle meal and rest breaks for you. Give staff enough time between shifts with clopening alerts and breaks built into the shift, set a weekly hours limit as you schedule, and get flagged when something needs your attention.

Ready for payroll

Catch payroll and reporting problems before they happen. Export approved hours for your payroll provider, pull reports down to the minute, and track labor cost against your cash flow.

The math

What can Shift Amp help you save?

Set the sliders to match your property and see what faster scheduling is worth each month.

Savings per month
$1,111
Savings per year
$13,333
Your return with Shift Amp
22.2×

These figures are estimates and your actual savings will vary with team size and schedule complexity.

Keep your guests, and your staff, coming back.

Room turnovers and VIP arrivals already take enough of your time. Whether you have a team of five or five hundred, Shift Amp frees up hours each week with hospitality scheduling, time management, internal communication, and labor cost controls.

FAQ

Hospitality scheduling, answered.

What is hospitality scheduling software?

Hospitality scheduling software is a suite of tools that helps managers organize and direct their team so guests feel welcome and their experience meets the standard the business sets. Hotels, resorts, restaurants, theme parks, and cruise ships all use it for complex shift scheduling, integrated time tracking, labor cost control, overtime control, quick communication, cloud-based distribution, clock-in and clock-out control, multi-location administration, geofencing, and task management. Shift Amp brings all of that into one app.

How do I build effective employee schedules?

Consider scrapping the old nine-to-five, Monday-through-Friday strategy. Schedule an anchor staff member first, usually one of your best or one with the right skills and experience, into each shift, then schedule the rest of your staff around them. That puts the staff best suited to each shift, like peak check-in or check-out times, on duty when you need them most. Tag staff with specific qualifications and set eligibility requirements on each shift to make the whole process easier.

How do I track staff hours with a time clock app?

Shift Amp has a built-in time clock that turns any phone, tablet, laptop, or desktop into a time-tracking station. Once your team has access, everyone can start and stop their time on any device with a single tap, whether they are on property or on the road. From there you can monitor hours, pull them into reports, and pass the data into other programs to keep workforce management and payroll streamlined.

Will Shift Amp work for multiple locations?

Yes. Whether your team is spread across two locations or two hundred, Shift Amp keeps everyone organized and on task. You can assign tasks and monitor progress, filter schedules to find the information you need, message one person or a specific group or everyone regardless of location, create reports by location or region, and control labor cost.

How do I make sure my hospitality staff are in the right location?

Location checks let you set an area around a location, or several, and flag any clock-in from outside it for your review. You can also clock people out automatically when they forget, with each one flagged for you to check. It shows you where each clock-in came from, so time cards match the schedule.

How can I control labor costs?

One of the best ways is to have your scheduling software monitor labor budgets, staff hours, and pay rates so shift expenses stay as low as possible. Set a budget, add the employee information, then watch the bottom line for each shift as you add staff. Shift Amp shows real-time cost for every shift and notifies you when one exceeds the labor budget, so you are not going back and forth trying combinations to keep expenses down.

Why choose Shift Amp for hospitality scheduling?

Whether you manage a hospitality team of ten in a single property or a hundred plus across several, Shift Amp keeps everything running. You get faster schedule building, organized shift trade requests, open shifts your staff can sign up for, time-off management, availability tracking, employee hours on both fixed and mobile devices, fewer absences, fewer late arrivals, and tighter labor costs. Scheduling stays free for your whole team, and Pro adds the time clock, timesheets and reports for $2 per billable member a month.

Ready to give your managers their week back?

Scheduling, time tracking, and team communication in one place.

Try for free

Free for your whole team. No credit card required.