Connecteam vs When I Work
Short answer: Connecteam is free for up to 10 users with every feature and up to 30 with the basics; When I Work has no free plan. For the time clock, labor reports and paid time off, When I Work’s $2.50 a user costs less from 11 to 27 people at one location. From 29 people, Connecteam’s $70 a month for two hubs costs less.
Shift Amp schedules your whole team for free, at any size. Pro adds the time clock, labor reports and paid time off for $2 a member a month, in one plan with no location fees.
Head to head
| Connecteam | When I Work | |
|---|---|---|
| Free plan | Up to 10 users with every feature, or 30 with the basics (stronger) | None; a 14-day free trial |
| How it’s priced | A flat fee per hub for 30 users, then per user | Per user: $2.50, or $5 with several locations |
| Paid time off balances | A second hub, HR & Skills, from $29 a month | Every plan (stronger) |
| Automatic scheduling | Free up to 10 users, then Expert | Every plan (stronger) |
| 8 people, with reports | $0 on Small Business (stronger) | $20 a month |
| 25 people at 1 location, with reports | $70 a month for two hubs | $62.50 a month (stronger) |
| 50 people at 1 location, with reports | $102 a month for two hubs (stronger) | $125 a month |
Which to choose
Connecteam, When I Work or Shift Amp?
Here’s who each one suits.
Choose Connecteam if…
- You have 10 people or fewer. The Small Business plan is free with every hub and feature, on one schedule and one time clock.
- You have 11 to 30 people and need just the schedule and a basic time clock. The free Limited plan covers up to 30 users.
- You need the time clock, labor reports and paid time off for 29 or more people at one location, or 15 or more across several. Two Basic hubs are $70 a month for 30 users, then $1.60 a user.
Choose When I Work if…
- You have 11 to 27 people at one location and need labor reports and paid time off. When I Work’s $2.50 a user comes in under Connecteam’s $70 for two hubs.
- You want shift swaps, templates and automatic scheduling on the entry plan. When I Work includes them from $2.50 a user, where Connecteam puts them on Advanced and Expert past 10 users.
Choose Shift Amp if…
- You want your whole team on the schedule for free, whether that’s 8 people or 80. Shift Amp’s Free plan has no cap.
- You want shift swaps, availability, open shifts and messaging included. They’re all on the Free plan.
- You want the time clock, a kiosk, labor reports and paid time off in one plan. Pro is $2 a member a month, with no second hub to buy.
- You want to try everything first. Every new team gets 14 days of everything, Pro included.
No credit card required.
Pricing
Is Connecteam cheaper than When I Work?
It depends on your team size, your locations and what you need. Try your numbers, with Shift Amp alongside.
What you need
Monthly cost for 20 people
$70 a month for up to 30 users
$2.50 a user a month
$2 per member a month, with no location fees
When I Work costs less than Connecteam here: $50 a month against $70. Shift Amp Pro comes to $40, $10 a month less than When I Work.
| Team size | Connecteam | When I Work | Shift Amp | ||||
|---|---|---|---|---|---|---|---|
| Limited | Small Business | Basic, Ops and HR | One location | Several locations | Free | Pro | |
| 5 people | $0 | $0 | $70 | $12.50 | $25 | $0 | $10 |
| 10 people | $0 | $0 | $70 | $25 | $50 | $0 | $20 |
| 15 people | $0 | Over the 10-user cap | $70 | $37.50 | $75 | $0 | $30 |
| 25 people | $0 | Over the 10-user cap | $70 | $62.50 | $125 | $0 | $50 |
| 50 people | Over the 30-user cap | Over the 10-user cap | $102 | $125 | $250 | $0 | $100 |
| What’s included | Up to 30 users. One schedule and one time clock, without open shifts or GPS. | Up to 10 users. Every hub and feature, on one schedule and one time clock. | Two hubs on Basic: GPS clock-in, open shifts, labor costs and PTO balances. | Scheduling, time clock, messaging and labor reports. | Adds unlimited locations, labor sharing and custom reports. | The schedule, swaps, messaging and shift tasks, at any team size. | Adds the time clock, timesheets, labor reports and paid time off. $2 a member. |
Connecteam prices each hub at a flat fee for the first 30 users. The table pairs its Operations hub, for the schedule and time clock, with HR & Skills, for paid time off: $35 each a month on Basic, or $29 billed yearly, plus $1.60 a month for each user past 30. Without paid time off, the Operations hub alone is $35. When I Work takes 5% off for annual billing, paid up front, and doesn’t refund cancellations.
Feature by feature
How do the features compare?
We show Connecteam on its free Limited and Small Business plans and on Basic for two hubs, and When I Work on its plans for one location and for several. Where a feature needs a paid plan, we name the plan.
| Feature | ConnecteamLimited, Small Business and Basic, Ops and HR | When I WorkOne location and Several locations | Shift AmpFree and Pro |
|---|---|---|---|
| Scheduling | |||
| Schedule builderBuild the week, then publish it. | Every plan, free ones included | Every plan | Free plan |
| Week templatesReuse a whole week. | Free up to 10 users, then Advanced | Every plan | Free plan |
| AvailabilitySee who can work while you place shifts. | Free up to 10 users, then Basic | Every plan | Free plan |
| Shift swapsYour team trades shifts in the app. | Free up to 10 users, then Advanced | Every plan | Free plan |
| Open shiftsPost shifts your team can claim. | Free up to 10 users, then Basic | Every plan | Free plan |
| Automatic schedulingFill shifts without placing each one. | Free up to 10 users, then Expert | Auto Scheduling, every plan | Auto-assign, Free plan |
| Time tracking | |||
| Mobile time clockClock in from a phone. | Every plan, free ones included | Every plan, with GPS | Pro |
| Kiosk time clockA shared device by the door. | Every plan, free ones included | Every plan | Pro |
| GeofencingCheck where people clock in. | Free up to 10 users, then Advanced | GPS clock-in, every plan | Pro |
| Labor costs | |||
| Labor cost while schedulingSee what a shift costs as you place it. | Free up to 10 users, then Basic | Every plan | Free plan |
| Labor reportsHours and wages over any period. | Free up to 10 users, then Basic | Standard reports, every plan | Pro |
| Paid time off balancesApprove time off against what is left. | Free up to 10 users, then HR & Skills Basic | Every plan | Pro |
| Team | |||
| Group messagingThreads for a team or location. | Every plan, free ones included | Every plan | Free plan |
| Shift tasksAttach the work to the shift. | Free up to 10 users, then Basic | Every plan | Free plan |
| iOS and Android appsFor managers and their teams. | Every plan | Every plan | Free plan |
Why Shift Amp
Where Shift Amp comes out ahead
Whether you run one small location or several, here’s where you get more for less.
Free for your whole team
- Shift Amp
- Free for the schedule at any team size.
- Connecteam
- Free up to 10 users with every feature, or 30 with the basics.
- When I Work
- No free plan. $2.50 a user from the first.
Swaps and open shifts included
- Shift Amp
- Both on the Free plan, with availability and messaging.
- Connecteam
- Past 10 users, open shifts start on Basic and swaps on Advanced, $59 a month.
- When I Work
- Included, on a paid plan from $2.50 a user.
One plan, one price
- Shift Amp
- $2 a member for the time clock, labor reports and paid time off.
- Connecteam
- Two hubs for the same: Operations and HR & Skills, $70 a month for 30 users.
- When I Work
- $2.50 a user, or $5 with several locations.
No credit card required.
Switching
From Connecteam or When I Work to Shift Amp
Three steps, and you can run both for a week before you move everyone over.
- 1
Start your free account
Add your locations and positions. No credit card needed.
- 2
Bring your team over
Export your team list, save it as a CSV and import it, up to 200 people per file.
- 3
Build and publish the week
Rebuild your current week once, save it as a template, then publish.
FAQ
Connecteam vs When I Work, answered.
Is Connecteam cheaper than When I Work?
For small teams, yes: Connecteam is free for up to 10 users with every feature and up to 30 with the basics, and When I Work has no free plan. With the time clock, labor reports and paid time off, When I Work costs less from 11 to 27 people at one location. From 29 people at one location, or 15 across several, Connecteam’s $70 a month for two hubs costs less.
How does Shift Amp compare to Connecteam and When I Work?
Shift Amp is free for the schedule at any team size, with shift swaps, availability, open shifts, messaging and shift tasks included. Pro adds the time clock, labor reports and paid time off balances for $2 a member a month, with no location fees.
Is Connecteam free?
Yes, for small teams. The Small Business plan is free for up to 10 users, archived users included, with every hub and feature on one schedule and one time clock. The free Limited plan covers up to 30 users with the basics.
Does When I Work have a free plan?
No. It has a 14-day free trial with no credit card, then $2.50 a user for one location or $5 for several.
Want more detail? Read our guide, When I Work vs Connecteam: Which Fits Your Business?.
Try Shift Amp on your week.
Scheduling is free for your whole team at any size, and every new team gets 14 days of everything, Pro included.
No credit card required.
How we compared
Facts verified . We checked each product’s public plans and features using the vendors’ own pricing pages and help centers. Connecteam and When I Work are trademarks of their owners. Shift Amp is not affiliated with or endorsed by either.
Sources
- Connecteam, Pricing. Accessed Oct 23, 2026.
- Connecteam, The Small Business Plan. Accessed Oct 23, 2026.
- Connecteam, How to View Scheduled Labor, Actual Labor, and Sales Data in the Schedule. Accessed Oct 23, 2026.
- Connecteam, Differences Between Time Off and Unavailability. Accessed Oct 23, 2026.
- When I Work, Pricing. Accessed Oct 23, 2026.
- When I Work, Switching to a Different Plan. Accessed Oct 23, 2026.
- When I Work, Setting Up a Time Clock Terminal. Accessed Oct 23, 2026.
- When I Work, Terms of Service. Accessed Oct 23, 2026.
- Shift Amp, Pricing. Accessed Oct 23, 2026.