Update a location's details

For managersUpdated Oct 7, 20262 min read

On the location's page, change its name, time zone, address, map pin, contact details, internal note or location ID. Each part saves separately.

Owners and operations administrators can change a location's details on its page. Each part you can edit has its own save button, so save one part before you move on to the next. If a save says someone else saved changes while you had the page open, reload the page and make your change again.

To open a location's page, in the left menu, select Organization, then Locations, then select the location's name.

The top of Downtown's page, showing its address and time zone, the Overview section, and the Name & time zone section with the Location name and Time zone fields and the Save button. — Each section of a location's page saves on its own.

Name and time zone

Under Name & time zone, change Location name or Time zone, then select Save.

Address and map pin

Under Address & contact, fill in Address line 1, City or town and Country, which takes two letters, such as US. Address line 2 (optional), State or region (optional) and Postal code (optional) can stay blank.
Select Save address.
Under Map pin, enter the Latitude and Longitude of the entrance your team uses, then select Save pin.

The pin is where the time clock measures distance from, and where employees' directions lead. Saving a new address never moves the pin, so if the site moves, update the pin too. After an address change, the page marks the pin "Pin needs review" as a reminder. To clear the pin, select Remove pin, then select Remove pin again to confirm.

Contact details

Under Operational contact, fill in Phone (optional), Email (optional) and Contact (optional), then select Save contact.

Employees who work at the location see these details in the app, under Where is this? on their shifts, along with the address and directions. Use the site's own phone number and email, never a manager's personal ones, and a role such as "Front desk" for the contact.

Internal note

Under Internal note, write anything your admins should know about the site, up to 2,000 characters, then select Save note. Only owners and operations administrators can read it.

Location ID

Under Reporting & identifiers, enter the code your payroll or accounting system uses for the site in Location ID (optional), then select Save ID. It appears in reports and exports. Two locations can't share an ID, even written with different capital letters.

Time clock checks

The Time clock, Verification mode and Allowed networks sections decide how punches at the location are checked. See Check where punches come from.

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