Ask someone to cover your shift

If you can't work a shift, ask for coverage in the Shift Amp app. Coworkers who can work it are invited to claim it, and a manager approves who takes it. Until a manager approves someone, the shift is still yours, so plan to work it if nobody steps in.

Ask for coverage

1. Select the Schedule tab (the calendar icon).
2. Find the shift, then select ⋯ at the top right of its card. The Shift options menu opens.
3. Select Ask for coverage.
4. If you like, add a note in Note to managers (optional). Only managers see it, never your coworkers.
5. Select Confirm coverage request.
6. Select Done.

The shift's card now says it's waiting for coverage: "Coverage requested — you remain responsible for this shift until a manager approves another employee."

What happens next

• Coworkers who can work the shift get a notification and can claim it. You won't see who claims it.
• When a manager decides, you get a notification. Your shift is covered means a coworker's claim was approved. You're off the shift means a manager released you and opened the shift for anyone to claim. Coverage request denied means the shift is still yours, and any note from your manager appears on the shift's card.

Cancel your request

1. In the Schedule tab, find the shift. Its card starts with "Coverage requested".
2. Select Cancel coverage request.

The shift stays yours, and nobody is notified. You can't cancel once a manager has approved someone, opened the shift, or denied the request.

If you don't see Ask for coverage

The option isn't shown if:

• the shift has already started;
• the shift already has a coverage request, swap or offer in progress;
• your workplace has turned off coverage requests in the app. The shift's card then says "Coverage is arranged by your manager here. Tell them if you can’t work this shift."

To trade with a specific person instead, see Swap a shift with a coworker or Offer your shift to a coworker.