Message coworkers in the app

Your channels, direct messages and groups are in the Shift Amp app, under the Messages tab (the speech-bubble icon). You're in every channel your workplace opens for you, such as #general, and you can start a conversation with one coworker or a few. Messages are only in the app, not on the web.

Read and send a message

1. Select the Messages tab (the speech-bubble icon).
2. Select a conversation. A number beside it shows how many messages you haven't read.
3. Type in the box at the bottom, then select Send.

To mention someone, type @ and the start of their name, then select them. To react, press and hold a message and choose an emoji.

Send a photo or PDF

1. In the conversation, select the paperclip (Add attachment).
2. Select Attach photo to choose from your photo library, or Attach PDF to choose a file.
3. Wait until the photo or file shows above the box.
4. Add some text if you like, then select Send.

A message can carry up to 4 photos and one PDF of up to 10 MB. Selecting a PDF in a conversation opens it outside the app.

Start a conversation or a group

1. In the Messages tab, select the pencil button at the bottom right (New message).
2. Type a name in the search box at the top.
3. Select one person, or several for a group.
4. Select Start conversation. With more than one person selected, the button counts everyone in the group, you included, for example Start group (3 people).

If you already have a direct message with that person, it opens again. A group can hold up to 20 people, you included.

Your workplace may limit who you can start a conversation with: anyone, people at your own locations, or managers only. You can always message a manager, and only the people you can message are listed.

Add people to a group or leave it

1. In the group, select ⋯ at the top right, then Group details.
2. To add people, select their names, then select Add.
3. To leave, select Leave group, then Leave group again to confirm.

Your messages stay in the group after you leave. To come back, someone in the group has to add you again.

You can't leave a channel or a direct message, but you can mute it or move it out of your list. See Mute or archive a conversation.

If you don't see the Messages tab

Your workplace has turned messaging off. Nothing is deleted: your conversations come back if it's turned on again.